When you send a barcode scanner for repair, the warranty that comes back with it determines your actual risk exposure. A 90-day warranty means you have three months of coverage on the repaired components — parts and labor included.
Red Barcode Planet covers every repaired barcode scanner with a 90-day parts and labor warranty, applied automatically to every repair.
What Red Barcode Planet's 90-day warranty covers
The 90-day warranty covers the specific components repaired during your service — parts and labor — for 90 days from the date your device ships back to you.
What is covered:
- The repaired component — scan engine, screen, battery, trigger, housing, WiFi module, or firmware fix
- Labor costs for re-repair if the same fault recurs within 90 days
- Return shipping if the device needs to come back for a warranty repair
What is not covered:
- New faults unrelated to the original repair
- Physical damage that occurs after the device is returned
- Damage from misuse, liquid ingress beyond original repair scope, or unauthorized modifications
How to use the warranty: Contact Kris at 773-732-9018 or krisk@redbarcodeplanet.com. Describe the issue and reference your original repair. We provide return shipping instructions at no charge.
| Warranty | Turnaround | Diagnostic fee |
|---|---|---|
| 90 days — parts and labor | 48 hours | Free |
The 90-day warranty reflects confidence in repair quality — we stand behind the repair for a full quarter of use, not just the first few weeks.
Why warranty length matters for fleet operations
For a fleet of 20 or 50 devices being repaired and rotated back into service, warranty duration has real operational impact.
With a 90-day warranty: Devices with recurring faults within three months are covered at no charge. The repair shop is incentivized to fix the root cause, not just the symptom. Three months of coverage aligns with a full quarter of operational planning.
What to ask any repair shop before you send your devices
- What exactly does your warranty cover — parts only, or parts and labor?
- What is the warranty period?
- Does the warranty cover return shipping?
- Is there a diagnostic fee if you cannot fix the device?
- How long has the shop been repairing this brand?
Red Barcode Planet: 90-day parts and labor warranty. Return shipping covered on all warranty repairs. No diagnostic fee. Repairing Zebra, Honeywell, Motorola, Intermec, and Datalogic since 2014.
Warranty coverage by device brand
- Zebra / Motorola / Symbol: TC52, TC57, TC22, MC9300, MC93, MC92N0, MC75, MC55, MC9090, DS3608, and the full TC and MC series
- Honeywell: CK65, CT60, CN80, and Honeywell mobile computer line
- Motorola / Symbol (legacy): MC9090, MC75, MC55 — legacy and discontinued models fully covered
- Intermec: Full line — contact Kris for pricing and warranty details
- Datalogic: Gryphon series, PowerScan series, QuickScan series, Memor and Skorpio mobile computers
Every repair includes a 90-day parts and labor warranty, 48-hour turnaround, free shipping both ways, free diagnostic, and No Fix No Fee guarantee.
Phone: 773-732-9018 · Email: krisk@redbarcodeplanet.com · Address: 612 Scanlon Dr C2, Wheeling, IL 60090 · Service area: All 50 states via mail-in
Real-World Example
A Midwest 3PL sent 18 Zebra MC9300 units for scan engine and battery repairs in February. Three units developed recurring scan engine faults within six weeks of redeployment. Because all three were inside the 90-day warranty window, we covered the re-repair at no charge — including return shipping — and identified a common contamination pattern that informed how we handled the remaining fleet. Total additional cost to the customer: zero.
Scenario based on the type of repair work we typically perform. Not a verified case study.
Common Mistakes to Avoid
Not asking whether the warranty covers parts only or parts and labor.
Overlooking return shipping costs on warranty repairs — some shops charge for it.
Confusing OEM service contracts (OneCare, Honeywell program) with depot repair warranties — they are different products with different terms.
What to Do Next
Before you send a scanner anywhere, ask the shop three questions: what is the warranty period, does it cover parts and labor, and does it cover return shipping? Red Barcode Planet answers 90 days, yes, and yes — automatically on every repair. Call 773-732-9018 or email krisk@redbarcodeplanet.com for a flat-rate quote.
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Nationwide Mail-In Repair
48-hour turnaround from all 50 states with the same 90-day warranty.
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Transparent pricing across screens, batteries, scan engines, and housings.
See Flat-Rate Repair Pricing detailsHow Long Does Repair Take?
Our 48-hour turnaround, explained end to end.
See How Long Does Repair Take? details