Ship Your Broken Scanner. We'll Fix It Fast.
Nationwide mail-in barcode scanner repair with 48-hour turnaround, 90-day warranty, and our No Fix No Fee guarantee.
How Mail-In Repair Works
Contact Us & Ship
Call 773-732-9018 or fill out our quote form. We'll give you a free diagnosis estimate and our shipping address. Pack your scanner securely and ship it to us at 612 Scanlon Dr C2, Wheeling, IL 60090. We recommend USPS Priority or FedEx Ground.
We Diagnose & Repair
Our technicians diagnose your scanner within 24 hours of receiving it. We'll contact you with the exact repair cost before we start any work. If you approve, most repairs are completed within 48 hours.
We Ship It Back
Your repaired scanner is tested, cleaned, and shipped back to you with a 90-day warranty. If we can't fix it, you pay nothing — that's our No Fix No Fee promise.
Why Businesses Across the US Choose Us
48-Hour Turnaround
Most repairs done in 2 business days.
No Fix, No Fee
You only pay if we successfully repair your scanner.
90-Day Warranty
Every repair backed by our quality guarantee.
All Major Brands
Zebra, Honeywell, Motorola/Symbol, Intermec, Datalogic.
Free Diagnosis
We assess the problem at no charge before you commit.
Secure Shipping
Detailed packing instructions to protect your device.
What We Repair
We handle all types of barcode scanner and mobile computer repairs, including:
- Cracked or broken screens
- Scan engine replacement (laser/imager)
- Broken triggers and buttons
- Battery and charging port issues
- Wi-Fi and Bluetooth connectivity
- USB and cable port damage
- Operating system updates and upgrades
- Keypad replacement
- Housing and shell damage
- Motherboard and flex cable repair
How to Pack Your Scanner for Mail-In Repair
- 1Remove the battery if possible and pack it separately.
- 2Wrap the scanner in bubble wrap or foam padding.
- 3Place it in a sturdy box with at least 2 inches of padding on all sides.
- 4Include a note with your name, phone number, email, and description of the problem.
- 5Ship to: Red Barcode Planet, 612 Scanlon Dr C2, Wheeling, IL 60090
We recommend USPS Priority Mail, FedEx Ground, or UPS Ground. Insure your package for the value of the scanner.
Serving Businesses Nationwide
From New York to Los Angeles, from Chicago to Houston — Red Barcode Planet repairs barcode scanners for warehouses, distribution centers, retail stores, and logistics companies across all 50 states. No matter where you are, professional scanner repair is just a shipment away.
Explore all our services or browse refurbished scanners.
Frequently Asked Questions
How long does mail-in repair take?
Most repairs are completed within 48 hours of receiving your scanner. Including shipping time, expect about 5-7 business days total turnaround.
How much does mail-in repair cost?
Repair costs vary by model and issue. We provide a free diagnosis and exact quote before starting any work. Most repairs range from $143 to $325. If we can't fix it, you pay nothing.
Do you pay for shipping?
Yes — shipping is free both ways on every order, regardless of size. We email you a prepaid inbound label after your quote request, and repaired devices ship back free via insured FedEx/UPS Ground with tracking. Express return shipping is available as a paid upgrade.
What if my scanner can't be repaired?
If we can't fix your scanner, we'll return it to you at no charge. We can also offer you a tested refurbished replacement at a discounted price.
Is my scanner insured during repair?
We handle every device with care and take full responsibility while it's in our facility. We recommend insuring your package when shipping to us.
Ready to Get Your Scanner Fixed?
Call us at 773-732-9018 or get a free quote online. We'll have your scanner working like new in 48 hours.
Get Your Barcode Scanners Fixed Fast
Free quote in minutes. Fast turnaround. Nationwide service.