No Fix, No Fee Barcode Scanner Repair — You Only Pay When We Succeed
Send us your broken scanner with complete confidence. If we can't repair it cost-effectively, you pay nothing. Not the diagnosis. Not the shipping back. Nothing.
What 'No Fix, No Fee' Actually Means
Most repair services charge a diagnostic fee whether they fix your device or not. We don't. Our no-fix-no-fee guarantee means:
Free Full Diagnosis
Every device we receive gets a complete diagnostic — no charge, no exceptions.
Pay $0 If Not Cost-Effective
If repair isn't worth it for you, you pay absolutely nothing — not even a diagnostic fee.
Free Return Shipping
If we can't repair it, we ship it back to you at our cost. You're never out of pocket.
No Hidden Fees
No minimum charges, no surprise add-ons, no fine print. The quote you approve is what you pay.
When We Say We Can't Fix It
We're transparent about this. A device is "beyond economical repair" when:
Repair cost would exceed 70% of the cost of a quality refurbished replacement.
Parts are completely unavailable from all suppliers and salvage sources.
Motherboard or core processor failure with no viable repair path.
Physical damage so severe that structural integrity is compromised.
This applies to a very small percentage of devices we receive. Most scanners — even severely damaged ones — are repairable.
If Your Device Can't Be Repaired, Here's What Happens
We Notify You Within 24 Hours
As soon as our technician completes diagnosis, you get an email or call with the full assessment.
We Explain Exactly Why
You receive a clear, jargon-free explanation of what's wrong and why repair isn't cost-effective.
We Offer You 3 Options
Free return, trade-in credit toward a refurbished replacement, or parts salvage — your choice.
Free Return
We ship your device back at no charge. No questions, no fees.
Trade-In Credit
Apply your device's residual value toward a quality refurbished replacement.
Parts Salvage
We buy your unusable device for its parts value — you walk away with cash, not a brick.
Our Track Record
Common Questions About Scanner Repair
Even BER Devices Have Value
Devices that can't be repaired often still have parts value. Instead of getting nothing, apply your device toward a refurbished replacement through our Trade-In Program.
Learn About Trade-InReady to Send Your Scanner In — Risk Free?
Get Your Barcode Scanners Fixed Fast
Free quote in minutes. Fast turnaround. Nationwide service.