MIDCOM Data Technologies is one of several independent barcode scanner repair depots in the US. If you are evaluating alternatives, here are Red Barcode Planet's own published repair terms so you can compare them against any provider's current published terms yourself.
Red Barcode Planet — our published terms
| Factor | Red Barcode Planet |
|---|---|
| Turnaround time | 48 hours (1–4 units) |
| Repair warranty | 90 days — parts and labor |
| Diagnostic fee | Free on every device |
| No Fix No Fee | Yes — including return shipping |
| Free shipping both ways | Yes |
| Flat-rate pricing upfront | Yes — quoted before any work begins |
| Contract or enrollment | Not required |
| Legacy device support | Yes — MC9090, MC75, MC55, Intermec |
| Brands covered | Zebra, Honeywell, Motorola/Symbol, Intermec, Datalogic |
| Service area | All 50 states via mail-in from Wheeling, IL |
What Red Barcode Planet provides
Turnaround time
Red Barcode Planet ships repaired devices back within 48 hours of receipt for single devices and small batches of up to 4 units. For fleet batches of 5 or more, contact us for an accurate timeline based on batch size and current shop capacity: 773-732-9018 or krisk@redbarcodeplanet.com.
Warranty
Red Barcode Planet covers every repair with a 90-day parts and labor warranty. If the same fault recurs within 90 days, we fix it at no charge — parts and labor both included.
Pricing transparency
Red Barcode Planet provides a flat-rate quote before any repair begins. You know the exact cost before approving any work.
No Fix No Fee
If we cannot repair your device cost-effectively, you pay nothing — not for the diagnostic, not for return shipping. Standard policy on every device.
Legacy device support
Red Barcode Planet repairs MC9090, MC75, MC55, legacy Intermec, and discontinued Datalogic models. If your fleet runs older hardware, we cover it. See our legacy Motorola repair guide for details.
What operations get when they send devices to Red Barcode Planet
For warehouse and 3PL operations where scanner downtime costs productivity every hour, a 48-hour bench turnaround means a device shipped Monday can be diagnosed, quoted, repaired, tested, and handed back to the carrier by Wednesday.
A 90-day parts and labor warranty covers the device through a full quarter of operational use. If the repaired fault returns inside that window, the re-repair costs nothing — neither parts nor labor.
Pricing
| Repair type | Starting price |
|---|---|
| Full diagnostic | Free |
| Trigger repair | From $99 |
| Firmware / software fix | From $123 |
| Battery replacement | From $143 |
| Housing repair | From $186 |
| Scan engine repair / replacement | From $209 |
| Screen / display replacement | From $210 |
| WiFi / connectivity fix | From $324 |
Fleet discounts: 5–9 units 5% off · 10–19 units 10% off · 20+ units 15% off
Real-World Example
A Midwest 3PL with a mixed fleet of Zebra TC52s and legacy Motorola MC9090s sent a batch of 4 devices to Red Barcode Planet. The batch shipped Monday was diagnosed Tuesday morning, repaired and tested by Wednesday, and back on the dock by Thursday — covered by a 90-day parts and labor warranty.
Scenario based on the type of repair work we typically perform. Not a verified case study.
Common Mistakes to Avoid
Approving repairs without a flat-rate quote — Red Barcode Planet quotes every device before work begins.
Paying for a diagnostic — our diagnostic is free on every device.
Assuming a beyond-repair device still costs money — under No Fix No Fee you pay nothing, including return shipping.
Writing off legacy devices like MC9090 or MC75 instead of repairing them.
What to Do Next
Call 773-732-9018 or email krisk@redbarcodeplanet.com with your brand, model, quantity, and fault. We confirm pricing and shipping address within hours. Devices return within 48 hours of receipt with a 90-day parts and labor warranty.
Related Repair Services
Nationwide Mail-In Repair
Full nationwide service overview with 48-hour turnaround.
See Nationwide Mail-In Repair details48-Hour Repair Service
Our 48-hour average turnaround, explained end to end.
See 48-Hour Repair Service detailsNo Fix No Fee Policy
Zero charge if we can't repair your device — including return shipping.
See No Fix No Fee Policy details