Peak Technologies is one of the providers businesses consider for barcode scanner service. If you want a repair-focused alternative with no contract requirement, here are Red Barcode Planet's own published terms so you can compare them against any provider's current published terms yourself.
Red Barcode Planet — our published terms
| Factor | Red Barcode Planet |
|---|---|
| Turnaround time | 48 hours (1–4 units) |
| Repair warranty | 90 days — parts and labor |
| Diagnostic fee | Free on every device |
| No Fix No Fee | Yes — including return shipping |
| Free shipping both ways | Yes |
| Flat-rate pricing upfront | Yes — quoted before any work begins |
| Contract required | No — no enrollment, no annual fee |
| Focus | Barcode scanner repair only |
| Legacy device support | Yes — MC9090, MC75, MC55, Intermec |
| Brands covered | Zebra, Honeywell, Motorola/Symbol, Intermec, Datalogic |
| Service area | All 50 states via mail-in from Wheeling, IL |
Why operations choose Red Barcode Planet for repair
Repair is our only business
Red Barcode Planet does one thing: repair barcode scanners. That focus means a deep parts inventory for the models we cover and technicians whose entire day is scanner repair.
Turnaround time
Red Barcode Planet ships repaired single devices and small batches back within 48 hours of receipt for up to 4 units. For fleet batches of 5 or more, contact us for an accurate timeline based on batch size and current shop capacity: 773-732-9018 or krisk@redbarcodeplanet.com.
No contract required
Red Barcode Planet requires no contract, no enrollment, and no annual fee. You send a device when you need one repaired, and pay the flat rate for that repair.
Pricing transparency
Red Barcode Planet provides a flat-rate quote before any repair begins. The published rates below are what you pay, with fleet discounts applied at 5 units and above.
Legacy device support
MC9090, MC75, legacy Intermec, and discontinued Datalogic devices are within our repair scope, even where the manufacturer no longer supports them. See our legacy Motorola repair guide for details.
Pricing
| Repair type | Starting price |
|---|---|
| Full diagnostic | Free |
| Trigger repair | From $99 |
| Firmware / software fix | From $123 |
| Battery replacement | From $143 |
| Housing repair | From $186 |
| Scan engine repair / replacement | From $209 |
| Screen / display replacement | From $210 |
| WiFi / connectivity fix | From $324 |
Fleet discounts: 5–9 units 5% off · 10–19 units 10% off · 20+ units 15% off
Real-World Example
A national 3PL running Zebra MC9300s and Honeywell CK65s piloted Red Barcode Planet for one region. 48-hour mail-in turnaround let them reduce the spare-unit pool they kept in each DC, and the 90-day parts and labor warranty covered any recurrence of a repaired fault at no charge. They expanded the arrangement to their remaining regions within two quarters.
Scenario based on the type of repair work we typically perform. Not a verified case study.
Common Mistakes to Avoid
Bundling repair into a broader services agreement when only repair is needed — we require no contract.
Approving repairs without a flat-rate quote — we quote every device before work begins.
Paying for a diagnostic — ours is free on every device.
Retiring MC9090, MC75, or legacy Intermec devices instead of repairing them.
What to Do Next
Call 773-732-9018 or email krisk@redbarcodeplanet.com with your brand, model, quantity, and fault. We confirm pricing and shipping address within hours. No contract or enrollment required.
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