ZPS Store is one of the providers businesses consider for scanner repair. If you are evaluating alternatives, here are Red Barcode Planet's own published repair terms so you can compare them against any provider's current published terms yourself.
Red Barcode Planet — our published terms
| Factor | Red Barcode Planet |
|---|---|
| Turnaround time | 48 hours (1–4 units) |
| Repair warranty | 90 days — parts and labor |
| Diagnostic fee | Free on every device |
| No Fix No Fee | Yes — including return shipping |
| Free shipping both ways | Yes |
| Flat-rate pricing upfront | Yes — quoted before any work begins |
| Contract or enrollment | Not required |
| Legacy device support | Yes — MC9090, MC75, MC55, Intermec |
| Brands covered | Zebra, Honeywell, Motorola/Symbol, Intermec, Datalogic |
| Service area | All 50 states via mail-in from Wheeling, IL |
What Red Barcode Planet provides
Brand coverage
Red Barcode Planet repairs Zebra TC and MC series, Honeywell CK65, Motorola MC9300, legacy MC9090, Intermec CK71, and Datalogic PowerScan devices — one repair relationship for a multi-brand fleet.
Turnaround time
Red Barcode Planet ships repaired single devices and small batches back within 48 hours of receipt for up to 4 units. For fleet batches of 5 or more, contact us for an accurate timeline: 773-732-9018 or krisk@redbarcodeplanet.com.
Warranty
Red Barcode Planet covers every repair with a 90-day parts and labor warranty. If the repaired fault recurs inside that window, we fix it at no charge.
No Fix No Fee
If we cannot repair your device cost-effectively, you pay nothing — not for the diagnostic, not for return shipping. Standard policy on every device, every brand.
Legacy device support
Red Barcode Planet repairs MC9090, MC75, MC55, legacy Intermec, and discontinued Datalogic models. See our legacy Motorola repair guide for details.
Pricing
| Repair type | Starting price |
|---|---|
| Full diagnostic | Free |
| Trigger repair | From $99 |
| Firmware / software fix | From $123 |
| Battery replacement | From $143 |
| Housing repair | From $186 |
| Scan engine repair / replacement | From $209 |
| Screen / display replacement | From $210 |
| WiFi / connectivity fix | From $324 |
Fleet discounts: 5–9 units 5% off · 10–19 units 10% off · 20+ units 15% off
Real-World Example
A regional distributor running a mixed fleet of Zebra TC52s, Honeywell CK65s, and legacy Motorola MC9090s consolidated all three brands with Red Barcode Planet. One vendor covers every brand in the fleet, turnaround is 48 hours on small batches, and every repair carries the same 90-day parts and labor warranty.
Scenario based on the type of repair work we typically perform. Not a verified case study.
Common Mistakes to Avoid
Splitting the fleet across multiple depots when one provider covers every brand in it.
Approving repairs without a flat-rate quote — we quote every device before work begins.
Paying for a diagnostic — ours is free on every device.
Retiring MC9090, MC75, or legacy Intermec devices instead of repairing them.
What to Do Next
Call 773-732-9018 or email krisk@redbarcodeplanet.com with your brand, model, quantity, and fault. We confirm pricing and shipping address within hours. Devices return within 48 hours of receipt with a 90-day parts and labor warranty.
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